Feedback & Corrections Policy
Our Commitment to Accuracy
At TokenTopNews, we believe accuracy and transparency form the foundation of trustworthy journalism.
Our team strives to deliver information that is factual, balanced, and supported by credible sources.
However, we recognize that errors can occur. When they do, we take immediate steps to correct them and to keep our readers informed.
In addition, we welcome feedback from readers to help us improve clarity, accuracy, and fairness in our reporting.
How to Submit Feedback or Corrections
We value every reader’s input and encourage direct communication whenever you notice an issue.
You can contact us in one of the following ways:
- By email: Send corrections or suggestions to [email protected] with the subject line “Feedback / Correction”.
- By contact form: Use the form on our Contact page for any editorial concerns.
- By comment or social channel: If a correction has been discussed publicly, we may reply or clarify through the same platform.
Moreover, we review all reader submissions within 48 hours and respond with details on the outcome whenever possible.
Correction Process
Once a correction request is received, our editorial team follows these steps:
- Verification: Editors review the claim and check against primary sources and internal notes.
- Decision: If an error is confirmed, we edit the article promptly.
- Transparency Notice: A note is added at the top or bottom of the article describing what was changed and when.
- Review: A senior editor reviews the correction to ensure consistency and neutrality.
As a result, every published correction becomes part of the permanent record of the article.
We do not “quietly edit” factual errors without notifying readers.
Types of Updates
To ensure transparency, TokenTopNews classifies updates as follows:
- Correction: Fixes factual inaccuracies or misquotes.
- Clarification: Provides additional context for better understanding.
- Update: Adds new verified information to an ongoing story.
- Retraction: Removes content proven to be false or unethical after thorough internal review.
Each type of update includes a timestamp and editor approval.
Editorial Responsibility
Furthermore, our editors remain responsible for maintaining content integrity even after publication.
If a correction changes the meaning or impact of a story, we notify readers through our main channels or social media. All corrections follow the same rigorous editorial standards outlined in our Publishing Principles.
Anonymous Feedback
We accept anonymous feedback when it is accompanied by verifiable evidence or references.
However, we prioritize transparent communication and may request additional details to confirm the accuracy of claims. This approach ensures both accountability and fairness in our correction process.
Continuous Improvement
In addition, TokenTopNews conducts quarterly internal reviews to evaluate correction frequency and editorial performance. We analyze reader feedback, error patterns, and publishing workflows to improve the quality of our journalism.
Through this process, we continue to strengthen our editorial reliability and uphold Google’s E-E-A-T standards: Expertise, Experience, Authoritativeness, and Trustworthiness.
Contact
For urgent correction requests, please use “Immediate Correction” in the subject line. We appreciate your commitment to helping us report the truth with precision and integrity.